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Please read the following closely before submitting this form.

Please read the following closely before submitting this form.

Return Authorization Request Form:

This form is a request for product return authorization only. It is NOT an approval to return any merchandise.  Any approval will come via a separate email from this web store. Do NOT send anything back to the manufacturer until you have been authorized to do so and provided a return authorization number.

Return authorization must be approved prior to returning products. Products returned without a return authorization number to reference will be refused and returned to the sender. Please make sure this procedure is followed. We strictly enforce this policy so we are able to properly control returned items.

If a return is authorized, a credit will be applied to the customers credit card less any applicable restocking and processing fees. The customer will be responsible for any return shipping charges as well as the cost of replacement items unless the product is being returned due to a manufacturer error, defect or damage caused during shipping. All merchandise must be returned in its original shipping packaging with any and all included hardware and literature.

Custom-Made Products:

Once a product is ordered and processed, it can not be canceled. Custom products are just that, Custom-Made and not eligible for re-sale. Therefore, once your order has been received and processed, it cannot be halted. So please, make sure your order is placed correctly the first time.

Most products sold on this web store are custom in some fashion or another. Therefore, please submit this request form and WAIT until you have received a return authorization before returning anything to any manufacturer. If you have any questions about your item, please call our web store at 1-888-670-4514.

Damaged Products:

All product should be inspected upon delivery for freight damage. All damage claims must be received within 5 business days of receipt of goods. Claims reported after 5 days will not be accepted. All shippers require the packaging materials and damaged items be kept in order for a representative to inspect the goods. Merchandise damaged in shipping will be replaced at no cost to the customer.

When product is damaged by the carrier (UPS, FedEx, etc.) please refuse delivery if possible, then fill out this form detailing the damage. All manufacturers require photographic proof of any damage to the packaging and the product. The photos can be attached to this form or an email containing the photographs can be sent to returns@qualitycurtainhardware.com.

Orders Shipped in Error:

All orders shipped in error will be replaced with the corrected items. We will assume the cost of shipping the correct items and picking up the incorrect items.

Original Purchase Order Number

Original Purchase Order Number
Product SKU

Product SKU

Enter the SKU# of the product you want to return
First Name

First Name
Last Name

Last Name
Street Address

Street Address
City

City
State

State
Zip Code

Zip Code
Country

Country
Daytime Phone

Daytime Phone
Email Address

Email Address
Reason For Return

Reason For Return


Please attach your photographs here.

Please attach your photographs here.

Click to upload a file